Privacy Policy

We collect the information you provide when booking a ride, requesting a quote, or contacting us — including your name, phone number, email, pickup and destination addresses, and any notes you share about mobility needs. Payment information is processed securely by Stripe; we never store full card numbers.

We use your information to schedule and provide transportation, communicate confirmations and reminders, process payments, respond to inquiries, and improve our service. We do not sell your personal information.

Some information you share may relate to your health or mobility. We treat this information as confidential and use it only to deliver safe, appropriate transportation.

We share information only with service providers who help us operate (such as our payment processor, email provider, and scheduling tools), and when required by law. These providers are bound to protect your information.

We use encryption (HTTPS), access controls, and reputable providers (Supabase, Stripe) to safeguard your data. No method of transmission is 100% secure, but we work to protect your information.

You may request access to, correction of, or deletion of your personal information by contacting us at contact@rideaccessnyc.com.

Questions about this policy? Email contact@rideaccessnyc.com or call (929) 206-3210.